CASE STUDIES
The work, in production.
A selection of infrastructure, platform, and AI systems work across healthcare, media, and enterprise environments. Full case studies available upon request.
HEALTHCARE AI
A regulated digital pharmacy managing growing patient volume across disconnected platforms, with no shared data layer, unified communications, or clinical routing infrastructure.
Multi-Agent Orchestration for Patient Acquisition and Care Operations
OUTCOME
500K+ patient interactions handled autonomously in five months. 96% resolution rate. 70% of inbound issues deflected.
20K outbound engagements per day at 38% engagement rate. 1:24 bot-to-human ratio. Sub-1% error rate.
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CONTENT SYSTEMS
DATA INTELLIGENCE
Post-acquisition, a platform with 200M+ digital assets inherited a fragmented numeric taxonomy and degraded content intelligence stack.
Rebuilt genomic tagging, tag-based classification, and unified two catalogs at scale.
AI-Driven Taxonomy Rebuild for Large-Scale Music Intelligence
OUTCOME
60% reduction in analysis time per track, from 17 minutes to 8. Resulting in 15% metadata accuracy improvement.
Contributed to $215M+ in annual revenue impact.
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PLATFORM ARCHITECTURE
A legacy supply chain across 300+ partners had become fragmented, creating data gaps and blind spots in vehicle lifecycle tracking.
Real-Time Multi-Tenant Data Platform for Subscription Lifecycle
OUTCOME
Platform architecture designed and delivered centralized lifecycle data across 300+ partners.
Built as the data foundation for 35M+ subscriber engagement.
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DIGITAL TRANSFORMATION
SiriusXM and Pandora relied on 29 disconnected tools for content creation, management, and distribution across a combined multi-brand portfolio post-acquisition.
Multi-Tenant CMS for a 70M+ User Media Portfolio
OUTCOME
29 tools consolidated into one platform | Unified catalog integration serving 70M+ users across SiriusXM and Pandora
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A major media and technology company operated without a formal product development lifecycle, user research capability, or cross-functional alignment model across six organizations.
Product Operating Model and PDLC Across a Legacy Enterprise Technology Organization
OUTCOME
30%+ reduction in workflow inefficiencies. Framework adopted across 100+ engineers and product managers enterprise-wide.
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Full case studies available on request.
Each includes problem framing, architecture decisions, implementation approach, and outcomes. Shared directly with qualified investors and operators.